You can also use your CRM to trigger email workflows, either based on user data or user actions. We use cookies to make HubSpot's community a better place. We have it set up so a task goes to someone anytime the deal close date changed in the last 1 day. The workflow history for the record will be. Create a workflow from scratch. Hi @mmetros . I figured that you can create 2 workflows that are the exact same, both wait for and trigger each other after stop waiting. User-Agent. Need help choosing a plan? +1 (857) 829-5060. The ability to configure automatic enrollment and unenrollment for a sequence based on preset criteria. This is particularly useful for integrations that take contact data and display them in a different. For example, you can set up your workflow to enroll based on a filter of Discount % is greater than 10. Delays and actions are based on the action before it, not the lead's enrollment date. In this HubSpot tutorial, we will walk you through how-to add re-enrollment triggers to a workflow in HubSpot. Hi , I would approach this using two workflows: a deal-based workflow and a contact-based workflow. This customer retention metric is especially useful for account managers and customer service teams because it lets you know if a customer is at risk of churning and how high. Cookies help to provide a more personalized experience and relevant advertising for you, and web analytics for us. Correct me if I'm wrong. , correct, with re-enrollment based on Last visited date is known I'd expect the workflow to (re-)enroll a record whenever there is a new value for Last visited date – but only if Consequtive 1:1 sessions is greater than 0. However, you. Hi, I have a workflow that follows the follow route; 1) Complete form (trigger) 2) If/Then sequences dependant on form attributes. If you toggle re-enrollment (click Contact enrollment trigger and switch to Re-enrollment tab), this. (This is the first selection HubSpot asks you to make when creating a new workflow. . I'd like to be able to use a HubSpot workflow to enroll (and trigger) a contact into a sequence in the CRM. This trigger could be used for Re-enrollment . . What I'm chasing is sycing Contact Type, when Company's Type changes. Hi , The issue could be that the workflow is skipping some re-enrollment iterations when the contact is still enrolled. Just click the orange button in the top right corner and you'll see the options. Are you sending this email after y. 4. g. Also, when you click Details in the top left of the editor and then into the Enrollment history tab, is the record listed here? (Use the Select a [record] dropdown to find your record. For example, you could use the API to retrieve a list of all the contacts in the CRM or to update a contact's information. To view additional details, hover over the name of the object and click Enrollment details. Hi Connor, What happens if I have a workflow with this enrollment trigger: "Credit refill occurred less than 2 days ago", and I add the We use cookies to make HubSpot's community a better place. Hello, We have a workflow that we sometimes need to modify (eg: the values of the properties that will be set by this workflow will vary every 3 months). . It seems that I am not enrolled even tho I meet the trigger. Hope this helps. To learn more, and to see a full list. Change all delays to five minutes. Then, select the "Create Record" action. Hey , thanks for reaching out! I noticed that in your first screenshot, the "unenrollment" workflows you have selected are: Enroll Contact Workflow Starter Enroll Contact Workflow Premium However, the workflow in your third screenshot is Enroll Contact Workflow Pro, not Premium. Follow along and catch all of our HubSpot tips here. After merging the private with the business profile, the workflow startet from scratch and he received the first email of the workflow on his business address (new primary mail. I'd recommend the nested if/then branches from 's response. You will either see this in the history of workflow actions or on the contact record. However, the second time a lead fills a form, regardless of the form the lead fills, the workflow. HubSpot will then trigger re-enrollment when the value in that field changes and check whether all enrollment criteria still hold true. Is it possibile to set a specific set of time to enroll a workflow? For example, workflow start only on the weekend or on monday and thursday. We use cookies to make HubSpot's community a better place. " Choose the specific triggers you want to utilize for re-enrollment. Enrollment triggers are only checked by HubSpot when one of the referenced properties changes and the remaining triggers still hold true. Please note: deals can't re-enroll based on line items. I am trying to hook re-enroll contacts based on the form submission criteria fields on the contact. You can set up a workflow manually as an alternative to having a re-enrollment trigger. Actions are functions that the workflow will execute for enrolled records. trigger is " job title is known". Blogs Knowledge Base right Chat & Automation right Workflows right Workflows | Frequently Asked Questions Workflows | Frequently Asked Questions Last updated: June 8, 2023 Available with any of the following subscriptions, except where noted: Marketing Hub Professional, Enterprise Sales Hub Professional, Enterprise By default, once you've chosen to allow contacts to be reenrolled, contacts are automatically eligible to be reenrolled manually. Hey @AllisonAltus,. If a contact meets a workflow goal while still in the middle of the workflow, they will be unenrolled. You can use SureTriggers to automate repetitive operations,. To access a workflow's settings: In your HubSpot account, navigate to Automation > Workflows. (uber important) - see image excerpt . Before you start, you’ll want to check the overall condition of your data. I have a workflow to segment my audience in personas. amount is changed, using the 'Amount is known' enrollment trigger would be a better. In the right pane, set an unenrollment trigger. ) Reply. All of your goals sound possible with workflows except maybe your second point, but it. If a new company is added it will be enrolled in this assisting workflow once, set the single checkbox property value which in turn can be used for re-enrollment. Free Call Tracking Software. ) Action 2: Delay schedule and timing. Third, turned on my zap. Cookies help to provide a more personalized experience and relevant advertising for you, and web analytics for us. The only question I have about re-enrollment triggers is if you can have multiple enrollment triggers ('Enrollment 1' OR 'Enrollment 2' OR 'Enrollment 3'. 1. Contacts already met the workflow goal. For some reason, all of the "Is known" attributes are not eligible for re-enrollment. Currently, if you have a workflow. I see that a CTA could not be used for re-enrollment in a workflow. The property is updated from one value to another. To edit an existing workflow, hover over the workflow, then click Edit. 1. The workflow would be contact-based fairly simple, just find Create record in the right Choose an action sidebar and select Deal:. Enrollment triggers: Let me know if. I tested it myself (setup a workflow with an internal email send based on a custom contact property) and every time the custom property I made was updated to a new value, I received a new internal. Cookies help to provide a more personalized experience and relevant advertising for you, and web analytics for us. In workflows, enroll up to 100K records per day per sandbox. Still, you face the issue, open a ticket with HubSpot support by clicking the blue Help button on the right. We use cookies to make HubSpot's community a better place. But the CTA used in de email can only trigger a workflow, because there is no re-enrollment based on CTA-clicks. Jun. To further refine your trigger, click Add refinement. Then I get the workflow overwhelmed because sometimes a deal didn't even finish the WF, he is re-enrolled and. This is applicable when the object, workflow type and property type are the same. Click the plus icon + to add an action to the workflow. And these ads are from a year back, so they may not always be the first or last seen pages. Second, I went into HubSpot and made a workflow that had the enrollment trigger as "Start Date" property is "known". Re-enrollment triggers are not applicable with a scheduled workflow, as all records that meet the enrollment criteria will enroll at the recurring scheduled date and time. This property could be called "Contact from company already being nurtured", a single-checkbox property. Out of the box, without custom development, workflows do not have any cap / throttling features. You would set this custom contact property to "yes" at the end of the contact-based workflow. This one might seem obvious, but we’ve all been there—if the workflow switch on the top right-hand corner is not toggled “ON,” then contacts will not enroll into your workflow. Hope that helps. Your workflow type should correspond to the property type you’re looking to log the date for - I’ve created a contact-based workflow. To edit an existing workflow, hover over the workflow, then click Edit. Might as well offer both features. At the top of the Select sequence dialog box, click the Start at dropdown menu and select the step where the contact should start the sequence. The workflow is not turned on. The workflow is activated and everything is tested. HubSpot will then trigger re-enrollment when the value in that field changes and check whether all enrollment criteria still hold true. To learn more, and to see a full list of cookies we use,. Hi , wrote: When I "test" I am getting a note that my test contacts DO NOT ENROLL in a simple workflow where they meet all the criteriaHi , The general answer here would be no, you can't enroll objects into a workflow of another type. SureTriggers: Best Workflow Automation Software for Productivity. Thanks . You should see the Form Submission. Cookies help to provide a more personalized experience and relevant advertising for you, and web analytics for us. Sequence Enrollment Limit via Workflow. Whether this is your first clean up or you’re looking for ways to improve your current system, here are some steps you can take to routinely clean your CRM data in HubSpot. To learn more, and to see a full list of cookies we use, check out our Contacts don't enroll in the workflow. The inability to allow for re-enrollment when workflow triggers depend on activity/engagements has limited us. The only information I get. Click the name of the workflow or create a new workflow. Based on the categorie of the form, do multiple stuff. To filter the enrollment history, click the date picker and select a pre-selected or custom date range. In the right panel, view the record's workflow history. Defining the HubSpot Workflow. hubspot. You may be aware of this already: Currently your workflow will only enroll a company if both the Company owner and Collaborators. To learn more, and to see a full list of cookies we use,. g. We have ~200 webinars a year and want to save specific information after a contact has registered and do a follow up after the webinar for attendees and non-attendees. My problem: I enroll/re-enroll deals in a workflow based on several triggers (OR conditions) that sends a Webhook. In your first screenshot, you're choosing to only enroll contacts who meet the criteria after turning on. Additionally. The deal-based workflow would re-enroll deals when "Software expiration date is less than 90 days from now". Additionally, you'd filter for the ticket to be associated with an activity of your specifications. If they meet the goal prior to the workflow enrollment attempt, they will be ineligible for the workflow. Eventually, I managed to manually enroll my personal email into the workflow, but even though my personal contact was mentioned in the history section, it did not receive the email itself. A customer health score is the best metric to help you determine whether a customer is planning to stay with your brand or leave your brand. For example, enrolling a contact into a contact workflow, every time a contact property value changes. If another company is added, it would enroll as a new company. In the Choose an action panel, select Set contact. Cookies help to provide a more personalized experience and relevant advertising for you, and web analytics for us. Search HubSpot Ideas or Create Idea cancel. Grow Your Business. 1. HubSpot Updates. It will do the job every day. I know that HubSpot api calls will retry, but. Cookies help to provide a more personalized experience and relevant advertising for you, and web analytics for us. 1. In the actions panel, select Unenroll from sequence . Set contacts to enroll when they meet the criteria to receive the email, and the value for the “Email” field is Yes. This mostly relates to custom-coded workflows. Why is this?Re-enrollment. e. If the step changes, the option to call it is still "NO" and the workflow ends. Hi , You could create a "Last task create date" property and set a time stamp in your workflow right after the task is created. Inactive), Last month of billing, 12-month rolling revenue, etc. * You can of course simply adjust your enrollment trigger to only let in contacts who are marketing contacts. I recently started a email nurturing campaign. Once we worked with over 700+ lists in workflows didn't face any such thing. The sales rep would then manually enroll each eligible contact in the correct sequence. e. In. This is applicable when the object, workflow type and property type are the same. The first and only action in this workflow would then be the "Set property value" act. This is applicable when the object, workflow type and property type are the same. Could you share a screenshot of your workflow? Also, could you maybe test this on yourself, opening a page, accepting the cooki. When a contact meets the set goal, they’re automatically unenrolled from the workflow. Is there a way to enroll contacts into the workflow instantly or with a shorter delay?In this article, we'll walk you through four of our favorite parts of the Workflows tool you might have missed. Cookies help to provide a more personalized experience and relevant advertising for you, and web analytics for us. In the upper right, click Enroll. My question is, does clicking "Enroll Existing Contacts" when adding a new list to the master list (let's say Import 4) causes contacts on the previous lists 1-3 to be re-enrolled into the workflow? I don't want the same contacts to receive the same emails multiple times because they were re-enrolled into the workflow. Currently no company properties. Click the name of a workflow. Add a filter / select the filter category "Workflow enrollment": You can then specify whether the contact's engagement with your workflow: (If you're looking at a list that was used for enrolling contacts into a workflow, that might not be 100% accurate as contacts might leave the workflow before completing it, due to exclusion, un-enrollment. Hi , I test workflows on myself. In the left panel, select the when an event occurs. 4. For another, unlike meetings booked through a scheduling page, meetings booked from a proposed time do not count as a conversion. " Click on that enrollment step, and for the re-enrollment trigger, click "Allow contacts who meet the trigger" to re-enroll, and check the "Create date is known" box. There's the set up for Contact workflow (sceenshot), but there's no this option in the deal type workflow, which will be very useful if we can. We added two screenshot below to show you the company properties (condition for unknown) are getting listed for re-enrollment but this is not occurring for Contact Properties. I have a few important evergreen workflows that set attribution and assigns MQLs. Contacts already met the workflow goal. Using List membership filters in other lists and custom reports. HubSpot is trusted by over 184,000. To learn more, and to see a full list of cookies we use, check out ourWorkflow - can't solve this issues. The other two options would work as well, virtually the same thing in this scenario. Cookies help to provide a more personalized experience and relevant advertising for you, and web analytics for us. Learn more about the Workflows API in the Workflows API overview . Because of how HubSpot workflow re-enrollment works, it's not necessary to check the 3rd and 4th re. Send notification to user when property is updated. There are multiple types of workflows in HubSpot based on your end goals. In this case, what's going to happen is that everytime first name is updated, it will be known, thus triggering re-enrollment in the workflow. Enrollment trigger: Contact gathers a certain number of HubSpot points. Hi @Stanza,. Trigger a sequence to enroll or unenroll automatically (Sales & Service Professional) Currently 'In development', this will provide the ability to automatically trigger a sequence, or set criteria for unenrollment on an indvidual sequence. HubSpot should re-enroll a contact when the value of a property is updated and when this property is selected for re-enrollment. . Thanks a bunch for the advice!!! RebeckaEnglish English Español Português FrançaisWe use cookies to make HubSpot's community a better place. Hi @DrewLacy, This can be achieved with a deal -based workflow instead of a contact -based workflow. Workflow events will be listed in descending order, with the initial enrollment at the top. I will advise you to log out from the acc and log in again, try creating wf only after some time. Which I understand why that is the case. In which case, you can build a list of contacts who have completed specific workflows in the list builder. if job title is know then i have branches for each of the personas: if title is x, persona property is y. Step 2: Setting your workflow’s enrollment. The second workflow would look like this. . The more broadly you try to trigger something, the greater the opportunity to potentially impact your server load or the amount of cost. Thanks, Nicu Excellent, thanks, Frank. They'd enroll but nothing would happen. We would like to do the following: 1. Within HubSpot, navigate to Automation > Workflows and click Create workflow. There is no workflow enrolment limit - the main limits are either: the enrolment settings; the re-enrolment settings; the goal settings; unenrol settings; suppression list settings; You mentioned that "When I "test" I am getting a note that my test contacts DO NOT ENROLL in a simple workflow where they meet all the criteria (I've. Following the delay, Today’s date will be set to the date of step. I tested it myself (setup a workflow with an internal email send based on a custom contact property) and every time the custom property I made was updated to a new value, I received a new internal. Create a. Re-enrollment triggers do not consider date or number refinements. Never came across such an issue. Get a demo to learn about our premium software, or get. I have two workflows utilized by a lead generation team that require re-enrollment but contacts are not currently re-enrolling since their activity-based triggers are not eligible conditions. Please note: after you select a contact-based workflow type and click Create workflow, you will not be able to change the workflow. When meeting certain criteria in workflow A, contact is. People don't seem to be triggering the. We use cookies to make HubSpot's community a better place. You can then use this property for reporting or list building. Hi @DrewLacy,. In the left panel, click Delay. On the enrollment trigger action, you'll find the re-enrollment tab where you can set re-enrollment: re-enrollment . All. Allow merged deal to enroll in the deal type workflow. Hi @russellmasters,. Due to limitations in Microsoft's Graph API, each email sent from a connected Microsoft Outlook inbox is subject to a maximum size limit of 4 MB. ----- This is now in public beta!Hi , Have you checked the re-enrollment settings, as explained in my previous answer? If those settings are already enabled: Can you click Details in. To enroll contacts from a list, you would choose this option: If you choose an active list, contacts that enter the list after the workflow is turned on will also enter the workflow. 2. As you said, what i expect to happen is, If there is a deal in the pipeline "MX Registro Plataforma", you don't want to create a new deal there. The crucial point: if a user "X" enters the workflow, he's in a step of the funnel (and, so, he is in the 20 minutes waitlist), but in the meantime he changes the funnel stage, he DOES NOT re-enroll the same workflow from beginning because he's already inside it!Workflow Re-Enrollment based on new Form Submissions. Hi, I have a workflow that follows the follow route; 1) Complete form (trigger) 2) If/Then sequences dependant on form attributes. The workflow is not turned on. We enroll these contacts in this sequence from the deal: Deal > Emails > Create Email > Sequences. Hope this helps. If you're reading this article, chances are you know how. So if we apply your suggested 5 min or similar delay to the relevant workflows and then our initial workflow has a 1 min delay and has the steps. A solution I found with a HS support person is very similar. you have to fetch them through the api and get the id from the response, the id in the url is actually a different identifier which is not the identifier that the api uses. If I do, then yes, this is expected behavior. If you use enrollment criteria with more than one attribute (Not a "Customer" & Score = x, or Stage = Sub, MQL, Lead, SQL), the workflow setting for auto re-enrollment cannot be used, so the Contact can only pass through the workflow one time. How Trigger or Enroll in Workflow with Form on External Site SOLVE I would like to embed an instance of a form + a specific page in an external wordpress site, and then trigger a specific workflow based on the referring page, rather than the form itelf. Below is a list of enrollment triggers. Ok, but that sounds like the solution then. You could enroll contacts in a workflow once when the number of sessions greater than 1 (re-enrollment disabled, as per your description), followed by an internal email. Step 3. Add an action to clear the custom date property that you’ve created. “Yes, re-enroll every time the trigger occurs. Re-enrollment. Without this option turned on, the only contacts HubSpot will. I am trying to hook re-enroll contacts based on the form submission criteria fields on the contact. In your HubSpot account, navigate to Automation > Workflows. I recently started a email nurturing campaign. Add a “Set Contact Property Value” activity to. Biggest HubSpot Workflow Mistakes. 1. If we manage to get a contact on the phone to discuss their proposal then we need to unenroll them from the sales sequence that they're currently enrolled in. Create a contact list "Excluded contacts" to define should be excluded from workflows (criteria: multiple disqualifying factors specific to my company) 2. Pretty sure the best way to do it is using 'is known' and having re-enrollment allowed for it. (Vice versa from the perspective of the workflow for the remaining 4: the records. 1. Set the enrollment trigger to ‘[Property Name] is known’ - this will enroll the record whenever this property value is updated. Typically, the causes of re-enrollment failure &/or excessive re-enrollment are tied to a violation of one or more rules laid out in that KB article. I'm working on a workaround outside Hubspot with a schedule workflow. If you want contacts to re-enroll if the leave and re-enter the list, click into the tab re-enrollment (see screenshot above) and click the checkbox for the list. HubSpot interprets "is known" also as a "has changed", meaning that an update to the value would trigger re-enrollment. We then combine this with 1 or 2 follow-up phone calls. Set up the trigger, then click Apply filter. Thanks so much for your help! If i have the following: 'Last visited date is known' AND 'Consequtive 1:1 sessions is greater than 0' Would I tick only the re-enrollment to 'Last visited date is known' ? AIM: I want the deal to only pass through the workflow if they meet both criterias? I. Best regards! Karsten Köhler HubSpot Freelancer | RevOps & CRM. They will remove the contact from the same workflow. If you want to have control over how many contacts are being enrolled in a sequence, this currently requires some manual element (selecting contacts for enrollment, creating. In your HubSpot account, navigate to Automation > Workflows. 3) enroll in another workflow: waiting for event #2. Learn from leading experts on the latest. You can then enrol these in a new workflow, but I don't think you will be able to re-enrol them in your original workflow with out sending them emails or having them complete the actions that have already passed once. ” When to Use Re-Enrollment Triggers. Would be nice have the possibility to limit the re-enrollment in workflow using other process, like number of times, number of times by day. Hi there, We are selling a service to which users can subscribe online: - for 1 month - for 3 months for 6 months The enrollment workflows for each are created and triggered based on a contact property set at selection of the subscription duration in a subscription form. The property won't contain the selections from previous submissions anymore. ) Instead of re-enrolling contacts when a deal and product are found, matching your defined criteria, you would enroll each deal that gets to the "Processed" or. If so, I call an API which redistribute contacts in others classics worflows with manual re-enrollment. Hi , That's correct – activities can't be used for re-enrollment. For enrollment, the workflow only checks whether there is any company record in the CRM where "Registration Number is. You'd re-enroll contacts into the workflow when "Last sequence enrolled date" is known, then use the "Increase property value" workflow action to increase the value of the number property +1. ) Instead of re-enrolling contacts when a deal and product are found, matching your defined criteria, you would enroll each deal that gets to the. Select workflow object and type. If you connect your Stripe account as a payment processor, HubSpot will charge a platform fee of 0. @megananderson I think there's an opportunity there to swap in some date time stamp actions within HubSpot and then clearing those actions as well. HubSpot Workflows: Adding Workflow ActionsWorkflow not updating contact info. This one might seem obvious, but we’ve all been there—if the workflow switch on the top right-hand corner is not toggled “ON,” then contacts will not enroll into your workflow. Add more Enrollment. Set event enrollment triggers. Something that would be useful for workflows would be a way to enqueue enrollment in Workflows. smith, The date a contact is enrolled in a particular workflow isn’t stored in a contact property; instead, you can make a request to the current enrollment endpoint. Customer Health Score. Remove from all other workflows optionin Unenrollment and suppression. Select the company list you care about, and choose if you want to trigger automation for companies that are a member of that list, or ones that are not. When I add an if / this branch, based on the categories, it works fine the first time. Action 3: Send sales team member an in-app notification of. Finally, create a new Contact-based workflow. Click the name of a workflow. So if you have create a contact-based workflow, you cannot. In the dialog box, hover over the sequence and click Select . 1. Update workflow settings to allow re-enrollment if member of [Update Today's Date] list; run at specific time every day = 12:00 AM; when contact no longer meets enrollment criteria = remove from workflow . When you're satisfied with your Workflow, select "Activate" in the top right and test it out by submitting the form. If a contact meets a workflow goal while still in the middle of the workflow, they will be unenrolled. Custom url is known. To analyze your email marketing campaigns overall, navigate to your email dashboard and click the Analyze tab. Cookies help to provide a more personalized experience and relevant advertising for you, and web analytics for us. Workflow goals are used to set the overall objective of a workflow and measure how well it nurtures the enrolled objects. This data is updated in custom fields on the company, e. Action 1: Contact's lifecycle is changed to Lead, MQL, or SQL (depending on how high their score is) Action 2: If/then branch—if lifecycle becomes SQL, change contact owner to a member of the sales team. developers. HubSpot interprets "is know" also as "has changed". This won't work because Contact will need to be updated more than once. To unenroll contacts from a sequence with a workflow: In your HubSpot account, navigate to Automation > Workflows. I need to find a work around aside from manually enrolling contacts. Click the name of the workflow or create a new workflow. Contact Forms. That's why re-enrollment criteria exist: you can decide when and how a record should be added to the workflow a second (or third) time. Discussions. Re-enrollment should be enabled for both. then I changed to anytime. Hi , This is not a company-based workflow, not a contact-based workflow. Here's how: Click Automation and select Workflows; In the workflow that you want to trigger a sequence, click the + iconHi , If you choose the "is known" filter and enable reenrollment for it, it'll behave like "has changed". g. In the workflow editor, click Set up triggers. In the right sidebar, click the Re-enrollment tab. When switching on the workflow, don't enroll contacts who meet the criteria already. First, if not already, rotate to team member. When you go to publish your workflow, HubSpot will ask you whether you want to enroll contacts who meet the trigger criteria already. These adjustments help ensure your. >>"How often does a perpetually running workflow check contacts fo re-enrollment?" In near real-time. If the option is turned on, the HubSpot will enroll any contact that meets the enrollment triggers set. To do this effectively, you might have to. Please note: if you're not using the drag and drop email editor, check out our guide to creating and sending marketing. Workflow goals are used to set the overall objective of a workflow and measure how well it nurtures the enrolled objects. Company List Membership triggers are not currently supported for re-enrollment, but we're working on. . Even when I manually try to enroll my work contact, it will not work. In addition to that behavior, depending on the size of your portal and/or the complexities of lists you're trying to join, it could take several minutes for any one contact to join a list. ). You may be aware of this already: Currently your workflow will only enroll a company if both. To achieve this, in the enrollment triggers of a workflow, click Set up triggers > When filter criteria is met > Email subscriptions: You can then set up your criteria as follows, filtering. When you go into this particular bucket, it will show some of the past metrics here from other sequences, other emails I've sent out in this particular sequence, and more related to the messaging. I've made a modified workflow that uses the Last Contacted HubSpot contact property to do a rolling date for when its been. Be well,Hi @JRudowska,. In the pop-up box, click Sequences. If there aren't any contact properties that are suitable, you'd have to work with a custom contact property. Select a contact to enroll. From Add re-enrollment triggers to a workflow : " When using the property filter is known for re-enrollment, objects can re-enroll in two ways: The property gains a value after not previously having one. The enrollment triggers will be when "Create date" is "known" and when "Last modified date" is "known.